ENGAGEIP PRODUCT TRAINING

LogiSense EngageIP product training is available from a variety of sources to suit your organization's learning styles and needs. Ensure the highest rate of return on your investment by receiving instruction from one of our training personnel.

EngageIP Billing - Orientation --- [Fugent-WebEX / Remote / 2 hours / $395.00]

Mandatory Quick Start Guide. Covers basic configuration and setup to enable EngageIP Billing to execute at a primary level. Includes: Admin Configuration, overview and basic setup of services, user setup, customer care (Tech Track), payment options, transactions [more]

EngageIP Billing - Intermediate --- [Onsite Training / OnSite / 2 days / $2,500.00]

Covers the Basic Package as well as additional functionality. It gives all individuals of an enterprise an in-depth understanding of EngageIP in its entirety. Includes: Reports, Self-care portal, auto emailer, customer care (Tech Track), taxes, etc. [more]

EngageIP Suite - Orientation --- [Fugent-WebEX / Remote / 4 hours / $600.00]

Quick Start Guide. Covers basic configuration and setup to enable EngageIP Suite to execute at a primary level Includes: TM Integration, Admin Configuration, overview and basic setup of services, user setup, customer care (Tech Track), payment options, transactions. [more]

EngageIP Suite - Intermediate --- [Onsite Training / OnSite / 2 days / $2,500.00]

Covers the Basic Suite Package as well as additional functionality to maximize efficiency. It gives all individuals of an enterprise an in-depth understanding of EngageIP Suite in its entirety. Will customize slightly varying on Client (i.e. if they are hotspot provider, will focus on prepaid users, roaming, etc. Includes: In-depth Service configuration, Bandwidth on Demand, Reports, Self-care portal, auto emailer, taxes, Maintaining Traffic Manager, Redirects, etc.) [more]

EngageIP Prepaid Module --- [Fugent-WebEX / Remote / 2 hours / $395.00]

Covers all features of the Prepaid Module. Includes: Creating and Configuring Prepaid Services, Generating Prepaid Users and examples of data output, Analyzing Prepaid Reports. [more]

EngageIP Shipping (CPE) Module --- [Fugent-WebEX / Remote / 2 hours / $395.00]

Covers all features of the Shipping Module. Includes: Equipment Types, Services, Equipment Shipping History, Shipping Equipment, Requesting Equipment Returns, Shipment Reporting. [more]

EngageIP VoIP Module --- [Fugent-WebEX / Remote / 4 hours / $600.00]

Covers all features of the VoIP Module. Includes: Dealer Configuration, User Designation, VoIP Rate Zones, VoIP Rate Names, VoIP Rate Groups, VoIP Rate Table Provisioning Templates, Reports. [more]

EngageIP Traffic Manager Module --- [Fugent-WebEX / Remote / 2 hours / $395.00]

This course is for clients that have purchased EngageIP Billing and TM at separate occasions and now want a quick guide to how TM integrates and the new functionality it brings to EngageIP Billing. Includes: EngageIP Billing and Traffic Manager Integration, Maintaining Traffic Manager, Maintaining Traffic Manager Redirect Pages, Updating Traffic Manager, Bandwidth on Demand, and Traffic Manager reports. [more]

Custom Training (Hourly) --- [WebEX or Onsite Training / TBD / TBD / TBD]

Custom Training for particular client needs. Requires prep time and a detailed questionnaire for the client to fill out and an agenda will be generated from that.

Tuesday January 06 2009